At Freekeend, we partner with reliable print-on-demand providers to create each item upon order. This approach helps minimize waste and excess inventory, reducing our carbon footprint. As a result, your product will usually arrive within 6-9 business days.

If you need your order delivered to a company or office location, be sure to include the company's name in the address details. Many carriers may return the package if the address is an office building and no company name was provided.
If this ever occurs with your order, please contact us with the order ID and date.

Once your order has been dispatched, you will receive an email with your tracking number. You can use this number to monitor your order's progress on the carrier's website.

We stand by the quality of our products. If you happen to receive a damaged or defective item, please contact us within 30 days of receipt. Be sure to include photos and proof of the issue, so our manufacturing team can review your claim. If the fault lies with us, we will send you a replacement at no additional cost.

Care and wash instructions are provided for each apparel item on its details page, right after the product description. For our most popular item, the classic unisex crewneck Gildan 64000 T-shirt, the instructions are as follows:

• General - A durable, comfortable, and versatile t-shirt that excels in printability and wearability, making it a top choice for custom designs​ .
• Wash - The T-shirt should be washed with similar colors and can sustain regular washing without losing color or shape.
• Dry - Tumble dry low or hang dry to maintain the integrity of the print and fabric.
• Store - Keep this T-shirt in a cool, dry place away from direct sunlight to maintain its color and fabric integrity.

At Freekeend, we are diligently working on creating and releasing a variety of personalized T-shirt designs in the near future. If you have a perfect apparel design idea, please reach out to us via our Contact page. Make sure to include "NEW DESIGN IDEA" at the beginning of your message so we can prioritize your communication!